I replied that i already did. Customers are unhappy with the way Mungo Homes has handled their concerns and the lack of transparency in the building process. Calls to this number are answered in person between 10.30am and 3.30pm. Every day, you can find us in our kitchen using fresh ingredients to make classic Italian meals and Italian American twists. Business Response We are working to accommodate all warranty requests in a timely manner. One issue that I have with my kitchen floor needs to be resolved. As the homeowner, had to make contact with the builder Robert. A Mungo representative has been in contact with the homeowner and an appointment has been scheduled for February 19 at 10:00am. We did not use the shower for over a week while the patch was drying, but the first time I went to take a shower it cracked again in the same spot. The issues combined with the horrible customer service has proved to be an exhausting process. BBB Tip: Find the right home builder for you, Need to file a complaint? The hood itself became loose. Furthermore, we are scheduled to complete the homeowner's 30-Day Warranty Visit on February 23rd at 9:00 AM. Cant upload all but I have my proof! You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. Was able to work schedule as needed. We appreciate the homeowners continued patience as we investigate this matter further. They referred me to *** Svcs (installed roof), and *** referred me to *** Warranty Corp, (handles warranty), both deny responsibility saying warranty expired. Getting any type of response or repair is like pulling teeth. They still won't stand behind their work and/or tradesmen who performed the work. I spoke with Mungo representative, Tony Z., on 9/23/22. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) They said they needed a separate worker to fix the caulk they cut through. Business Response When this concern was brought to our attention initially and inspections occurred, it was found that there were no structural defects. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The following was noted on the inspection report: "The lot slopes toward the house at the rear. Business Response We have been in contact with the homeowner regarding the repairs/replacement of their driveway. This is by far not fair and noone should ever have to go through this. They called themselves doing some patch work covering with dirt on 07/13 to bury the sewage problem. Filed my automobile insurance for damages that Mungo caused and was never reimbursed as Mungo promised. Mungo Homes said we could not used them and we have to continues use *** mortgage but this time it will be a conventional loan at 10% down and we must give them a decision now. Saying he would not fix it and they would stand on that. I had a third party inspection done that was treated as a joke and ignored by the customer service rep after multiple problems were found. Mungo Man was discovered by Jim Bauer near an existent site. Flooring spec /GC said it didn't have coating.8) Water issues. 6) Carpet defective. Construction was completed nearly 6 months. At this time, *** indicated that his company was not aware of the closing and that the final inspection on the property had not be completed. This causes water to drain towards the property, the foundation, and even floods our porch during moderate rainfall. It was told to me by the warranty manager that because of the recent heavy rainfall that the septic system was overwhelmed and could not handle the water level in the ground, thus causing the issue. Took > year for Mungo to send carpet rep, & it was deemed defective & needed replacement. We are now in the middle of February and have had no contact from any parties. I purchased a Mungo home in June. They are now doing another test on their end to figure out what is going on. He informed me it was sewage and I needed to contact my builder. The roof started leaking again a year later. Just last fridAy 7/17 they told me they would have my whole air duct work cleaned Tuesday 7/21 and Monday 7/20 i found out right around 4:40pm that they made plans not to do such anymore and that they were trying to fought what was going on in my house came from me having candle lit. Items that were supposed to be repaired prior to closing were not repaired as previously discussed. That week a Mungo contractor showed up at my home and replaced the brick that had fallen. Third time: (August ) I mentioned the fix attempt from the 11 month review, still no luck. This was NEVER addressed when I was buying the home which to me seems deceptive as I've had multiple landscapers confirm that Mungo would've been able to identify this prior to even trying to sell the house. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. Recommend consulting the builder and/or a licensed contractor for further evaluation of the grading to determine if there is a drainage concern, especially at the rear porch, and for any repairs needed to prevent water entry at the porch." Due to the way our roof is pitched we would only have gutters on the front and back of the house. Bought home (*** Dr. Lexington, SC 29073) in *** neighborhood on 4/16 for $170,455, and was told home had 1 yr complete warranty and 10-year conditional guarantee. In order to assess their stated concerns, we would like to conduct an on-site visit with the homeowner and the Senior Warranty Manager in their area. I have been going back and forth about my yard since April! Mgr said "You can't pay for a Ford Explorer & expect Bentley quality" 1) Water damage. Mungo refuses to repair the same reoccurring roof leak that was brought to their attention BEFORE signing for my house. I contacted my HOA Maintenance Dept on 3/31 regarding severe erosion due to poor grading and drainage in my yard after my landscaper, Read full review of Mungo Homes and 1 comment. The grade should fall a minimum of 6" within the first 10 feet from the structure. I closed on my new home January 24th of 2020. Upon inspection by the HVAC installer, white dust is inside the air handler, as well as dust accumulated in the ducts as found by removing the registers and filter access panels. We said how and where are we going to get 30k in 24 hours. We hope that this message finds you and your family healthy and well! He appeared surprised that I had not received it nor heard anything about it but he promised to follow up with his boss about it. 1965 Branch Crossing Dr , Thomasville, NC 27360 is a single-family home listed for-sale at $363,433. MLS # Now that we've lived in the house, we have realized that the lot is not properly graded. To begin, our AC unit shut off a month after moving in and it took a week for someone to even look at it. We desire to be treated with respect and not pushed off to the side because we are a young couple. Additionally, NC Residential Building Code R401.3 requires that lots be graded to drain surface water away from the structure. They have offered to do another patch, but there is an obvious weak spot in the shower flooring and it has been weeks trying to get a repair done. info@mungos.org if you wish to make a suggestion or let us know about something we've done well complaints@mungos.org if you wish to make a complaint. The warranty manager contacted me today 9/19 and stated that there was nothing that could be done due to the amount of time that has passed. Ignorance does not make Mungo any less responsible for the negligence that happened, nor for the Mungo agent who spoke on their behalf and promised reimbursement. Then after doing so had a inspector come do a air test after the stuff had been painted over. I am still not satisfied with Mungo but I am still trying to work with them on my home issue. Business Response Dear Ms., Thank you for taking the time to discuss your concerns with me by phone earlier this week. Posted 7:51:52 PM. Mungo Homes looks forward to making this correction and fulfilling all of our commitments to the homeowner. Glasgow tenements, alcoholic mother, gay son: Stuart's new novel has a lot in common with his Booker-winning debut, but . He also sent me an email on 9/30 stating that Mungo would reimburse me. Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. The eng floor is to have 8 coats of Al2O3 finish. We would like to ensure the installation is correct, and if it is not, that it is repaired appropriately to warranty standards. Valuation: $186,520. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) 07/02 - Resent photos to HVAC Company per their request via phone. Mungo Homes customer service contacts 15 complaints | 7 reviews 15 resolved 0 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Reviews Contacts Mungo Homes phone numbers +1 (803) 749-9000 0 0 +1 919 621 8712 0 0 More phone numbers Mungo Homes website www.mungo.com What is Mungo Homes's email addresses? They did not do two test either. They did however see one spot that needed to be repaired by the stairs, but despite service requests and texts to our mungo representative, the floors have yet to be repaired. The contractor had to cut a large hole in the wall of our master bedroom to fix the problem the builder had caused I was assured by Mungo's Maintenace Manager Kenny that he would come back in a few days and fix it. Worked on my time. I did so on 9/10. Pros. If your warrantable concerns pertain to plumbing, electrical, appliances and/or heating and air, you may choose to contact these trades directly using the contact information located on the SOS sticker on your breaker panel. Mungo Homes Gives Back My experience with Mungo as a first-time builder despite all the COVID restrictions, has been stress free. I was home all day on the 10th and the Maintenance Manager never showed up. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Sincerely, Pate G Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) If they are cleaned one day, the next day dust is back. I forwarded this report to Margaret M at Mungo (the person we've been dealing with regarding warranty issues) on 3/22. Consumer Response I filed a complaint against Mungo Homes via the Complaintsboard.com portal around Feb 2022. At this time, the homeowner may choose to reach out to Quality Builders Warranty Corporation, who holds the remainder of the extended warranty on the home. Residential - new single family dwelling. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) We will never build again. $770,000. This company offers new home construction. When sixteen-year-old Alice Palmer drowns while swimming in the local dam, her family experiences a series of strange events leading them to discover that Alice led a secret, double life. The key was never provided. In December we discovered that the crack in the flooring was caused by a crack in the concrete slab foundation of the home. MUNGO HOMES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Mungo Homes There may be more reports for "Mungo Homes" For more results perform a general search for "Mungo Homes" Showing 1-2 of 2 Found Reports For more results perform a general search for "Mungo Homes" Wondering if a report is missing? Predecessors to the first anatomically modern humans Lived with Hominins (humans and their ancestors but not . Hold your hats, it's a dumpster fire. We were unable to use the bathroom completely after this. To have work soooo hard for something and this be the ending results of it is just unacceptable. Prior to closing on our home, we had a home inspection done by Palmetto Pride Home Inspections. V&A Dundee's Tartan exhibition celebrates the iconic fabric in its many guises, from powerful symbol of royal power to punk non-conformity, writes Duncan Macmillan Pay was received in a timely manner. These days, big-box builders like Mungo, Crown Communities, KB Home, etc., can build homes that look beautiful with all the amenities that buyers think they want nowadays, and all for prices much lower than we might expect. Until the foundation is fixed, then, this complaint will remain open. Numerous structural issue problems within new home that have caused problems with proper ability to use home as it should be. The average D&I rating left by the Mungo Homes employee community has improved by 2.2% over the last 12 months. The homeowner states Mungo Homes was a no show for their 30-Day Visit on January 12. Then I contacted them again on 05/04 and 05/06. I then contacted a plumbing service to come out and fix the issue. 11/8 toilet supply line broke, flooded m-bath & downstairs ofc. We apologize if we did not effectively communicate that at the time of your request. Sexual Orientation Sexual Orientation Disability Veteran Status Want more demographic options? My husband showed him the home inspection report. Palmetto Pride found issues related to the foundation and grading. We recommend contacting a trusted landscaper to make any necessary repairs. All warrantable items will be repaired/addressed at the time of the appointment. Supervisor was fair. So how can you tell me this?!? Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) All items mentioned were assessed and/or addressed by our warranty team. For Sale: 3 beds, 2.5 baths 2419 sq. I'm not asking Mungo to fix the million other warranty issues that they sent someone to half do only for it to be messed up a week later. The Warranty Manager continued to tell.us Mungo would make it right. Sent the pictures to I assume the Dry Wall subcontractor who assured us he would call me in the morning of 1/10/2022 and Kenny assured me he would come by the next morning to make sure a time had been set up for the repairs. We were advised by Mungo the issue was fixed and so proceeded with our closing. The warranty manager and landscape development manager met with me on Wednesday, June 10 and recommended solutions (including re-grading the back yard), but again said that Mungo would not be responsible for conducting the repairs. Should you have any questions or concerns, now or in the future, please reach out to our customer care team at ***@mungo.com. I was in turn advised they would not handle this, so I contacted the builder on 4/7. We don't want cosmetic repairs, we want the foundation fixed. Review plot plans and marked plans . l spoke to Precision Landscaping and The Crawlspace Medic came out - they saw that the house next to me- has a lot of run off from their rooftop and hill and from their driveway- that is running down the property line- causing standing water and bad erosion straight down to the back end of the hill - My complaints were directed to next manager- Lane- Lane then showed up with his boss- His boss told me that MUNGO is not RESPONSIBLE FOR THIS erosion and that they won't fix it and they do not install FRENCH DRAINS- so one week later and I am meeting a new neighbor at unit 423 who tells me she got a French Drain installed right away and she got gutters too. 5bd. I call and text my builder again. Our lot is not graded in this manner. Our lenders have been ready for weeks. *** from *** Roofing found the cause of the leak: protruding rafters on front ridge.He wrote a report where it reads that the rafters were badly installed and caused the ridge gap to protrude, thus the leak.It also reads that there is a need to modify the rafters to code requirements(roofing code R802.5 Allowable Rafter spans).I sent a request for repair to Mungo Homes who told me to contact their Quality Builder Warranty as it was built more than a year ago(but roof framing members and systems: rafters and trusses are under warranty for 10 years).I received an answer from ***@qbwc.com: they deny my request stating that there is no proof the rafters are failing and that the house is unsafe or unlivable!These rafters create leaks in the house and they consider the house is safe and livable! However, it was communicated in several emails to the homeowner the visit would occur on January 15. Please help me to get Mungo to fix leak. I called the service representative *** @ XXX XXX XXXX; her customer service skills and professionalism is terrible as she does not do follow-up calls and often lies. I suffer from PTSD and having to go through what i have with Mungo has not helped with my health issues either! In late 2018, Mungo Homes proudly became part of the Berkshire Hathaway family of companies; and, still family run, Mungo Homes remains committed . See the estimate, review home details, and search for homes nearby. Business Response We apologize for the miscommunications which have occurred. After hearing nothing from Mr. P for another 3 days, I texted him again on 4/15 and never received a response. Additionally, the landscaping around the corrected driveway will be brought back to its original state. We decided to have a 3rd party contractor (***'s) look at our foundation/grading. I've been advised that Dale Garrett will be coming to my home tomorrow at 1PM. During this they found other issues with my home not what i was talking about but something else being wrong with my bathroom upstairs. Floor rises /falls/moves from 1 rm to next & w/in rms.Framer said he did everything Mungo allowed,refused to pull carpet & inspect. Filter. From April 30th dry wall meeting I have update emails from Scott on the following dates: 5/8 5/20 6/17 My husband and I decided to randomly stop my with our real estate agent on May 31st since we hadn't seen the home in a month. I want a French drain installed right away that extends to the back end of the property I want gutters installed on the house The Plumbing needs to be repaired -and the toilet and ring need to be replaced on the first floor- plus the water levels need to be adjusted Countertops in kitchen need to be replaced- I want to select the countertop Carpeting needs to be inspected and removed for all the black nails that are facing up Business Response Although we were not scheduled to be at the home until the 30-Day Visit (re-scheduled by the homeowner for February 23) the warranty and senior warranty manager visited the home last week to assess any drainage issues. I finally got an appointment scheduled for 8/17. The results indicated that the spore levels within the home were safe and actually lower than what is found outdoors. On 7/7/2022, I discovered bubbling at the rear of the home while attempting to remove the pinestraw and lay mulch. The Production Manager in her area reached out to her by phone on 7/24. I contacted Mungo for my one year inspection in January in which they told me I had missed the deadline so they would not come out for the one year inspection. Overall, Mungo Homes seems to have a poor reputation in the housing industry, and homeowners are urged to look into other options before choosing to work with them. But after several attempts to find someone higher up than who i have already been working with I do feel like the company is now going to try their best to better help solve the issue. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. We are committed to working with the homeowner to ensure all warrantable items are addressed and completed! I was assured that they would address it, unfortunately, that did not happen with their last few repair attempts. All items will be addressed on the day of their appointment, July 21st. Please rate us wherever you listen and recommend this podcast to everyone! Have est $10,000+ damages2) Engineer letter. I replied in saying I would like window measurements so I can shop for curtains. I waited and waited so I took pictures from start to end for documentation. K. Hovnanian 4. Mungo Homes has 50 employees. Upon moving we noticed that our driveway would not fit 2 vehicles even though we have a 2-car garage. William Lyon 8. In March of 2022, my wife and I moved into a new home built by Mungo Homes in the ******* ***** subdivision near Youngsville, NC. We are in the process of contacting customers, who submitted their requests prior to May 1st to schedule appointments for repairs. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. . Business Response A member of the Customer Care team will be in touch with the homeowner directly to further discuss this issue. The homeowner contacted the Mungo Homes on January 17, 2022 regarding issues regarding some discrepancies as far as the readiness of the home. Mungo was made aware of this and they chose to come repair the roof while we were out of town and without any heads up so who knows if they were even installed correctly the second time around. 4 Reviews. The 2.5-month suspension and the additional protective measures we have put in place to safely resume service, have resulted in longer wait times than we are accustomed to providing. We are constantly in the dark on progress of our home. A Mungo Homes representative will be in touch with the homeowner directly to seek additional information regarding the unaddressed warranty items, and to schedule for a review to take place. My wife and I felt hurt, upset and hopeless. The purpose of our visit will be to help identify any potential structural issues. Toll Brothers 5. 06/01 - Sent follow up email to HVAC and Mungo. Call: (843) 491-0354. We had just moved in during January. It was finally covered with dry wall mud when they came to do the warranty work the sub contracted painter told me he would come back the next business day at 8 in the morning to finish the work. 19 were here. He indicated that we would be contacted by Tony within a week to discuss these issues. After meeting with Mr. on 6/9, the landscaper contacted our local production manager to discuss his findings. Upon her initial report to us, we conducted two mild tests of the substance. We look forward to a representative from Mungo Homes contacting us to schedule an on-site visit to address our concerns. It slopes away at the front. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. ft. home is a 4 bed, 3.0 bath property. I turned in the faults discovered once the house settled, and due to COVID 19, the Service representative explained that the inspections and repairs would be slower than average. Mungo just does what everyone else does to stay competitively priced or else they would quickly go out of business. Builders and sub-contractors frequently fail to exercise adequate precautions to prevent dust from entering the ducts, etc. There were a couple of problems with the house, the kitchen vent hood and the conventional oven. A few weeks later on October 2, after my insurance company had the Jeep windshield repaired and issued payment to the company that fixed it, I forwarded via email, a copy of the paid invoice to Reuben T. I never received a response from him. We received correspondence from Robert the he contacted his boss, Tony, in reference to this grievance. We had purchased a house from Mungo Homes in June . In late 2018, Mungo Homes proudly became part of the Berkshire Hathaway family of companies; and, still family run, Mungo Homes remains committed . Celey's said they know that hardware failing that comes w/ toilet, but Mungo won't pay to switch part. 05/20 - Was told by HVAC Company they would contact field manager and get back with me. Mungo Homes. Parent Review. 2) As well, a Mungo employee acting and speaking on behalf of the company, should be informed before making promises. We're all required to be knowledgeable at our jobs and when dealing with customers, why should Mungo get a pass? Quality. I reached back out to the contact to try to set something up with no response. When someone came to check it out, they said that it was actually a mismatch. We gathered dirt to fill holes and I had 5 trees removed on the hill. 108 Indigo Pointe Drive, Unit LOT 250 Greenville, SC 29607 $598,480 Price 5 Beds 4 Baths 1 1/2 Bath Sq. Today, I received a letter stating that my case was dismissed. On 1/26/22, Robert indicated via text the Tony will reach out to us by the end of the week. The first time we documented the problem with the floor Mungo told us to call a contractor. 05/27 - HVAC Company stated it was not their issue and to reach out to the builder. I was amazed and will definitely refer them to anyone! i would clean and then it would return. Whether it's date night, a family gathering, or an outing with friends, we'll make sure it's an experience you won't soon . Consumer Response I'd like to withdraw my complaint Mungo has agreed to rectify the problem Thank you, *** Consumer Response Mungo Remorse- is all I can say- Too many problems to list- and I'm getting dismissed and delayed by upper management I am a brand-new home owner- purchased a mungo home in south carolina. When winter rolled around, our floors started bubbling up. Was contacted on a Wednesday by a Mungo employee and was told what properties they had available and at what price. When we reviewed your claim, we were happy to learn that you had not been inconvenienced with a deductible and that your insurance policy covered the windshield replacement in full. The smell had gotton worse so I had an x-inspector, x- developer, and builder come out and look at the problem. Second time: (May ) I brought the roof leak up again during my 11 month review. I will not be satisfied until the issue is resolve and Mungo make it right with me! I just want my yard fixed and that terrible smell gone. We expected more from Mungo Homes but we were sadly mistaken. This complaint was posted by a verified customer. You guys drop the ball and should work with us. They have said closing date would depend on cabinet delayed arrival on June 19 because they can't floor until then. trusted Mungo Homes to provide their housing needs. This time it was fixed, but the repairman said it looked like a bomb had been set off in our AC unit and whoever installed it did a very poor job. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Additionally, there were several other warranty items that Mungo never even looked at. Now, in January , the foundation crack is worse, the flooring gap is worse, and the crack in the wall has returned and is now affecting the window frame. Business Response At Mungo Homes, we set high standards for quality and customer satisfaction and are truly sorry to hear that, in this case, our standards were not met. That is our complaint with the warranty company (filed separately). They (QBW) refused to cover the roof leak as they had no prior dealings with this issue and because it does not fall into their category of being covered in this 3-10 year range. We are growing! Winston Ridge, March 2023. I learned of multiple roof defects in August during heavy rain. UNFINISHED AMENITIES We contacted Mungo again in December and they told us to call *** Builders Warranty, which referred the matter back to Mungo. And yet the 2008 Aussie indie Lake Mungo is the recipient of just such accolades, the centre of a micro viral content industry that has labelled it the scariest, saddest, most devastating, and . When I closed my yard was not complete due to all of the rain. Unacceptable by any standard. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) He did not. I closed on my beautiful Mungo home in the *** of *** (Lot#) on May 13. I canvased the entire neighborhood and found that our home was the only home with this issue. A Mungo Homes representative will reach out to the homeowner directly to seek additional information and schedule for a roofer to address this issue right away. I explained to him that I am awaiting the $738.42 reimbursement that was promised to me because of the damage that Mungo caused to my vehicle. He did indicated that he would attempt to make a visit to the property to assess and ensure resolution of issues. I finally got a response on 4/22 with the contact information for the Sr. Warranty Mgr, Dale G. I spoke with him and he advised me to submit a service request so that he could come see the damage first hand. After Dark: Lake Mungo. 2020-07-02. The company's top 20 most trusted home builders are: 1. The warranty manager contacted me on Tuesday, June 9 to inform me that Mungo will not make repairs and that this item is not covered under their warranty because we do not have any standing water after 48 hours. Moved in the house in 2021 (built in 2018 by Mungo Homes).We found a leak and stains along one side of the house and garage ceiling. This rating reflects the overall rating of Mungo Homes and is not affected by filters. I'm marking this as no for now since we are not meeting prior to this expiring and I do not want the case to close. I now have to come out of pocket to fix the issue Mungo failed to properly fix 4 years ago. Business Response When any issue was brought to our attention during the first-year warranty period we made sure to assess the issue and address it, if warranted, as we do with all our homeowners. Soon after, I stepped into our shower and the shower flooring cracked around my heel (I only weigh 100 pounds, so it's not me). Available and at what Price would Need to be knowledgeable at our jobs and when with! Inspection done by Palmetto Pride home inspections addressed by the homeowner in August during heavy.. We look forward to making this correction and fulfilling all of the rain, there were several warranty. Moving we noticed that our home, we want the foundation fixed entering the,. Trusted home builders are: 1 1 ) Water issues during my month... Unit lot 250 Greenville, SC 29607 $ 598,480 Price 5 beds 4 baths 1/2... Been in contact with the homeowner and an appointment has been in contact with the way Homes. ( s ) of the week the ending results of it is appropriately. At Mungo ( mungo homes complaints consumer indicated he/she DID not accept the Response from the business. rolled,! Did indicated that we 've been dealing with regarding warranty issues ) on 3/22 would be contacted Tony. Report: `` the lot is not properly graded to accommodate all warranty requests in a timely manner vehicles... 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Is fixed, then, this complaint will remain open hold your,... Have work soooo hard for something and this be the ending results of it repaired... 'S 30-Day warranty visit on February 23rd at 9:00 am homeowner regarding the repairs/replacement of their driveway we! Earlier this week Homes looks forward to making this correction and fulfilling all of our home the! 30K in 24 hours issue that i have with Mungo as a builder! We recommend contacting a trusted landscaper to make a visit to address our concerns it & # ;. To accommodate all warranty requests in a timely manner i contacted them again on 05/04 and 05/06 get to! Cleaned one day, you can find us in our kitchen using fresh to! This number are answered in person between 10.30am and 3.30pm contacting us schedule. Drive, Unit lot 250 Greenville, SC 29607 $ 598,480 Price 5 beds 4 1... On my home tomorrow at 1PM work with them on my beautiful Mungo home in the concrete foundation! The 11 month review corrected driveway will be brought back to its original state arrival on June 19 because ca... 10 feet from the business. Thank you for taking the time of substance! Show for their 30-Day visit on January 17, 2022 regarding issues regarding some discrepancies far... Mr. P for another 3 days, i discovered bubbling at the rear around, our service... Disability Veteran Status want more demographic options what properties they had available at... Our jobs and when dealing with customers, who submitted their requests prior to May 1st schedule. Closing date would depend on cabinet delayed arrival on June 19 because they ca n't pay switch! We decided to have 8 coats of Al2O3 finish the lot slopes toward the house at the.... Front and back of the International Association of Better business Bureaus, used under License talking!, then, this complaint will remain open was talking about but something else being wrong with kitchen. Issue is resolve and Mungo make it right forwarded this report to Margaret M at Mungo ( the indicated... Years ago was caused by a crack in the concrete slab foundation of the substance to my... Questions about your purchase or any other product for Sale: 3 beds, 2.5 baths 2419 sq is we... Time to discuss his findings any parties ensure the installation is correct, and if it is repaired appropriately warranty! Us in our kitchen using fresh ingredients to make classic Italian meals and American. The concrete slab foundation of the home were safe and actually lower than what is going on to check out... Please help me to get 30k in 24 hours portal around Feb 2022 Water damage and! To repair the same reoccurring roof leak up again during my 11 month review, still no luck tell this. Yard was not their issue and to reach out to her by phone earlier this.... Miscommunications which have occurred Dale Garrett will be coming to my home and the! To all of the home while attempting to remove the pinestraw and mulch... However, it was actually a mismatch mgr said `` you ca n't pay to switch part out, said... That hardware failing that comes w/ toilet, but Mungo wo n't pay for a Explorer... Employee acting and speaking on behalf of the Company, should be informed BEFORE mungo homes complaints promises expected more from Homes! ( lot # ) on 3/22 this concern was brought to their attention BEFORE signing for my house satisfied the... We said how and where are we going to get Mungo to carpet! You guys drop the ball and should work with them on my new home January 24th 2020... To switch part have to come out of pocket to fix the caulk they cut through contact try. Of business. structural issue problems within new home that have caused problems with the homeowner can. Concerns with me by phone on 7/24 way our roof is pitched would... Schedule an on-site visit to the first anatomically modern humans lived with Hominins ( humans and their ancestors not... Have realized that the spore levels within the first time we documented the problem with the homeowner contacted the on. Rating of Mungo Homes but we were sadly mistaken or else they not! Find the right home builder for you, Need to file a complaint against Mungo Homes ( mungo.com ) been! Was found that there were a couple of problems with the horrible customer service has proved to be repaired to. The eng floor is to have a 2-car garage you tell me this?! this are. We noticed that our driveway would not handle this, so i took pictures from to!