Please note, for those guests utilizing the Excelsior Pass, you will still need to download the MSG Venue App to display your digital ticket. On the day of the event, all guests will complete a health screening that includes a contactless temperature check upon arrival that must register below 100.4 degrees and providing proof of full vaccination, or a negative antigen COVID-19 test, or a negative PCR COVID-19 test, along with an appropriate ID matching the name on their documentation. •   For any additional questions about onsite testing, please contact Guest Relations at: 212-465-6225 or guestrelations@msg.com. Other: Labcorp’s COVID-19 PCR test has not been FDA cleared or approved, has been authorized by FDA under an Emergency Use Authorization (EUA), and has been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens. The non-vaccinated sections with remain social distanced. But sometimes … things happen. For food and beverage and merchandise, we are offering cashless in-venue purchases via credit cards and mobile payment (Apple Pay and Google Pay). Ticket holders should consult their insurance provider to determine actual costs. If you can drive to the airport to get a test a day or two ahead of your trip, this could be a great option. To control crowd flow, doors will open 90 minutes prior to the event, and we’re assigning specific entrances based on your seat location. Please note that your documentation must be directly from the healthcare provider that performed the test or vaccination. Any guest who registers a temperature of 100.4 or higher will have their temperature retaken with a handheld device. Please note: prior to entering the Ambulnz testing site, guests will undergo a contactless temperature check that must register below 100.4 degrees. In the meantime, call the New York State COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH website https://covid19screening.health.ny.gov. You don’t have to be a New York resident to use Excelsior Pass – anyone who received a COVID-19 vaccine or negative test result in the state of New York is eligible. To be tested, email telehealth1@amcareinc.com a request for a telehealth appointment. Accordingly, any guest who purchases tickets in a vaccinated section but is unable to provide proof of full vaccination will not be permitted access to the seat and their tickets will not be eligible for a refund. We are implementing this, as well as other policies, with the goal of providing a safe and enjoyable experience for all guests. To help facilitate a seamless entrance to The Garden, we have opened all main entrances, even with reduced capacity. Results in 48 hours Hours: 7 a.m. - 7 p.m. Yes, all tickets, including those purchased on the secondary market, are digital tickets and must be presented via the MSG Venue App. COVID-19 testing in Nicaragua is only available through MINSA and costs $150. •   To enter The Garden from the Ambulnz testing site, please proceed to the Chase Square entrance where a trained Guest Experience Representative will verify you have proof of your negative antigen COVID-19 test and an appropriate ID that matches the name on your test results. We are thrilled to welcome fans to Madison Square Garden for the Knicks postseason! Click. If purchasing through the secondary market, once a ticket has been transferred to you from the seller you can access it through the MSG Venue App. Sign up to be the first to know about our upcoming events—whether it be in the world of sports or entertainment. For more information on Excelsior Pass, visit: https://epass.ny.gov. To help us ensure a fast and efficient entry, we ask that all guests download the MSG Venue App in advance before arriving at the venue. If you have had a severe allergic reaction or an immediate allergic reaction—even if it was not severe—to any ingredient in an mRNA COVID-19 vaccine, you should not get either of the currently available mRNA COVID-19 vaccines (Pfizer-BioNTech and Moderna). When guests arrive, they will undergo a contactless temperature check that must register below 100.4 degrees. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or guestrelations@msg.com.    •  Appropriate social distancing throughout the venue including during ingress and egress, while seated, and in other areas throughout the venue, including concourses, escalators, and restrooms    •  Cashless transactions for in-venue purchases If a guest does not pass their temperature check, they will be able to request a refund up to one day after their event – which will be delivered in the form of a full credit valid for one calendar year from the day of the event. The Knicks will … Please note that any costs for testing should be paid directly to the healthcare provider. Here’s how to avoid getting a surprise bill for a test. Make sure you download the MSG Venue App (Download: Each attendee will need to present one of three options for entry to Madison Square Garden: proof of full COVID-19 vaccination, or a negative antigen COVID-19 test, or a negative PCR COVID-19 test, with an appropriate ID matching the name on their documentation. A trained Guest Experience Representative will then verify that each guest has proof of full vaccination, or a negative antigen COVID-19 test, or a negative PCR COVID-19 test, along with an appropriate ID that matches the name on their documentation. Only RT-PCR tests are accepted. •   Guests will receive an email and text message with their antigen COVID-19 results within 30 minutes of their test. Guests can only eat and drink in their ticketed seat and are not permitted to eat or drink, or remove their face coverings, while on the concourse or elsewhere in the venue. You’re now on the list and will receive a confirmation email shortly. Tickets will go on sale prior to the start of each round of the playoffs. Every MSG employee working the event is also required to complete a health screening. Great! COVID-19 testing in airports A growing number of U.S. airports offer rapid COVID-19 testing to all passengers or travelers on specific flights or heading to specific destinations. After your screening, you will be directed to follow-up with the closest Doctors’ Urgent Care Office or be cleared to continue work. As always, we ask guests who are symptomatic or not feeling well on the day of the event to stay home. NEW YORK (1010 WINS) -- New York state has started testing a COVID-19 “boarding pass” at Madison Square Garden and Barclays Center events in hopes that it … Guests have the opportunity to buy up to four seats in a vaccinated section, which will not have social distancing between groups or require vaccinated individuals to wear face coverings while seated. Nothing has changed when it comes to using a negative PCR COVID-19 test for entry, guests will still have to provide proof from a healthcare provider of a negative test … A viral test tells you if you have a current infection. • New York State has launched the NY Forward Rapid Test Program, which has multiple testing center locations – including several near The Garden – that provide convenient access to COVID-19 antigen testing, with results available within 30 minutes and for no more than $30. From there, guests can enter the venue. For more information on Excelsior Pass, visit: https://epass.ny.gov. Entry to The Garden: Guests will also have to provide confirmation from a healthcare provider of a negative PCR COVID-19 test that has been taken within 72 hours of the day of the game. You’re now on the list and will receive a confirmation email shortly. Virus testing is sometimes also called “PCR" testing. The Garden also welcomes the New York State Excelsior Pass, which provides secure, digital proof of COVID-19 vaccination or negative test results. In addition to this, guests must provide an appropriate ID that matches the name on their documentation. Testing at Local Clinics and Hospitals.    •  Designated entrances based on seat locations, to minimize traffic While as part of our health and safety protocols we are offering cashless transaction options for all in-venue purchases, cash is also accepted at several designated locations in The Garden. Guests who have an inconclusive result or test positive will also receive a phone call. We can’t wait to welcome more fans through our doors to cheer on the Knicks in the postseason! By clicking the 'sign up' button, you agree that each of MSG Sports and MSG Entertainment and their promotional partners may send you emails at the address provided above from time to time on behalf of themselves and their affiliates and partners that may be of interest to you, including about events, promotions, activities and brands. Molecular testing is available to identify if you currently have COVID-19. Madison Square Garden announced the plans and protocols for allowing fans back into the arena, setting the stage for the return beginning next week. COVID Testing Reasons for Denial. Ticketholders will be able to attend rescheduled games, but can also request a refund in the form of original payment if they prefer. For more information and to make an appointment, please visit: https://forward.ny.gov/ny-forward-rapid-test-program. The U.S. Embassy does not provide COVID-19 tests. Two types of viral tests can be used: nucleic acid amplification tests (NAATs) and antigen tests. And finally, fans who choose to drive to their event can pre-book a parking space with ParkWhiz to save $10 or more over the standard event drive-up rates. Attention pour les PCR ! Please note that we have cashless food and beverage transactions, allowing you to use your credit card or mobile payment, including Google Pay and Apple Pay.
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